Business Courses

 This qualification reflects the role of individuals who have not yet entered the workforce, and are developing the necessary skills in preparation for work. They may undertake a variety of simple tasks under close supervision. This qualification provides a range of introductory skills and knowledge to provide individuals with an understanding of the business environment.

ISTA conducts weekly face-to-face tuition sessions that are held in our free wi-fi training rooms. ISTA provides a number of options for flexible delivery of all qualifications. 

Course Outline

This qualification is made up of 6 units of competency, units of competency are:   
• Core units – units you must complete as part of the qualification and 
• Elective units – units that you choose to be most suitable for your learning needs

Our units are as listed below. If you would like to study different elective units, please contact info@skillsandtraining.com.au to discuss available options.  
 

Unit Code	Unit Name		Unit Type
BSBOPS101	Use business resources		Core
BSBPEF101	Plan and prepare for work readiness		Core
BSBTEC101	Operate digital devices		Elective
BSBWHS211	Contribute to the health and safety of self and others		Elective
BSBTEC203	Research using the internet		Elective
BSBTWK201	Work effectively with others		Elective

Entry Requirements

There are no entry requirements for this qualification. However, students will need appropriate language, literacy and numeracy skills to complete the training and assessment requirements.

Recognition of Prior Learning (RPL)

RPL is an assessment process that involves assessment of an individual’s relevant prior learning (including formal, informal and non-formal learning) to determine the credit outcomes of an individual application for credit. We will work with students to identify any relevant existing skills and knowledge they may have to determine their eligibility for recognition for any components of the qualification which may save time and avoid unnecessary duplication of training. 

Career Pathways

• Working towards becoming an Officer Administrator, Receptionist and Officer Assistant and an Administration Officer.

Cost

$1,300 (this includes a $200 non-refundable enrolment fee)
Payment plans may be available – Please contact info@skillsandtraining.com.au 

You could be eligible for NT Government funding for this course. For more information contact Apprenticeships Northern Territory: apprenticeshipsnt@gtntgroup.com.au

 This qualification reflects the role of individuals in a variety of entry-level Business Services job roles. This qualification also reflects the role of individuals who have not yet entered the workforce, and are developing the necessary skills in preparation for work.

These individuals carry out a range of basic procedural, clerical, administrative or operational tasks that require self-management and technology skills. They perform a range of mainly routine tasks using limited practical skills and fundamental operational knowledge in a defined context. Individuals in these roles generally work under direct supervision.

Course Outline

This qualification is made up of 10 units of competency, units of competency are:   
• Core units – units you must complete as part of the qualification and 
• Elective units – units that you choose to be most suitable for your learning needs

Our units are as listed below. If you would like to study different elective units, please contact info@skillsandtraining.com.au to discuss available options.  
 

Unit Code	Unit Name		Unit Type
BSBCMM211	Apply communication skills		Core
BSBOPS201	Work effectively in business environments		Core
BSBPEF202	Plan and apply time management		Core
BSBSUS211	Participate in sustainable work practices		Core
BSBWHS211	Contribute to the health and safety of self and others		Core
BSBPEF201	Support personal wellbeing in the workplace		Elective
BSBTEC101	Operate digital devices		Elective
BSBTWK201	Work effectively with others		Elective
BSBTEC203	Research using the internet		Elective
BSBPEF101	Plan and prepare for work readiness		Elective

Entry Requirements

There are no entry requirements for this qualification. However, students will need appropriate language, literacy and numeracy skills to complete the training and assessment requirements.

Recognition of Prior Learning (RPL)

RPL is an assessment process that involves assessment of an individual’s relevant prior learning (including formal, informal and non-formal learning) to determine the credit outcomes of an individual application for credit. We will work with students to identify any relevant existing skills and knowledge they may have to determine their eligibility for recognition for any components of the qualification which may save time and avoid unnecessary duplication of training. 

Career Pathways

• Working towards becoming an Officer Administrator, Receptionist and Officer Assistant and an Administration Officer.

Cost

$2,100 (this includes a $200 non-refundable enrolment fee)
Payment plans may be available – Please contact info@skillsandtraining.com.au 

You could be eligible for NT Government funding for this course. For more information contact Apprenticeships Northern Territory: apprenticeshipsnt@gtntgroup.com.au

 This qualification reflects the role of individuals in a variety of Business Services job roles. It is likely that these individuals are establishing their own work performance. Individuals in these roles carry out a range of routine procedural, clerical, administrative or operational tasks that require technology and business skills. They apply a broad range of competencies using some discretion, judgment and relevant theoretical knowledge. They may provide technical advice and support to a team.

ISTA conducts weekly face-to-face tuition sessions that are held in our free wi-fi training rooms. ISTA provides a number of options for flexible delivery of all qualifications. This is a 12 month course. 

Course Outline

This qualification is made up of 13 units of competency, units of competency are:   
• Core units – units you must complete as part of the qualification and 
• Elective units – units that you choose to be most suitable for your learning needs

Our units are as listed below. If you would like to study different elective units, please contact info@skillsandtraining.com.au to discuss available options.  
 

Unit Code	Unit Name		Unit Type
BSBTWK301	Use inclusive work practices		Core
BSBXCM301	Engage in workplace communication		Core
BSBSUS211	Participate in sustainable work practices		Core
BSBWHS311	Assist with maintaining workplace safety		Core
BSBPEF201	Support personal wellbeing in the workplace		Core
BSBCRT301	Apply critical thinking skills in a team environment		Core
BSBCMM211	Apply communication skills		Elective
BSBWRT311	Write simple documents		Elective
BSBPEF301	Organise personal work priorities		Elective
BSBTEC201	Use business software applications		Elective
BSBTEC202	Use digital technologies to communicate in a work environment		Elective
BSBTEC302	Design and produce spreadsheets		Elective
BSBOPS304	Deliver and monitor a service to customers		Elective

Entry Requirements

There are no entry requirements for this qualification. However, students will need appropriate language, literacy and numeracy skills to complete the training and assessment requirements.

Recognition of Prior Learning (RPL)

RPL is an assessment process that involves assessment of an individual’s relevant prior learning (including formal, informal and non-formal learning) to determine the credit outcomes of an individual application for credit. We will work with students to identify any relevant existing skills and knowledge they may have to determine their eligibility for recognition for any components of the qualification which may save time and avoid unnecessary duplication of training. 

Career Pathways

• Officer Administrator
• Receptionist and Officer Assistant
• Administration Officer
• Data Entry Operator
• General Clerk 
• Customer Service Advisor 
• Executive Assistant
• Graduates may study Certificate IV in Business or higher.

Cost

$2,700 (this includes a $200 non-refundable enrolment fee)
Payment plans may be available – Please contact info@skillsandtraining.com.au 

You could be eligible for NT Government funding for this course. For more information contact Apprenticeships Northern Territory: apprenticeshipsnt@gtntgroup.com.au

 This qualification reflects the role of individuals in a variety of Business Services job roles. These individuals may have supervisory performance accountabilities. Individuals in these roles carry out a mix of specialist and moderately complex administrative or operational tasks that require self-development skills. They use well-developed skills and a broad knowledge base to apply solutions to a defined range of unpredictable problems and analyse information from a variety of sources. They may provide leadership and guidance to others with some limited responsibility for the output of others.

ISTA conducts fortnightly face-to-face tuition sessions that are held in our free wi-fi training rooms. ISTA provides a number of options for flexible delivery of all qualifications. 

Course Outline

This qualification consists of 12 units of competency and is detailed in the Course Outline. There are 6 core units and 6 elective units making up the total of 12 units.

Unit Code	Unit Name		Unit Type
BSBCRT411	Apply critical thinking to work practices		Core
BSBTEC404	Use digital technologies to collaborate in a work environment		Core
BSBTWK401	Build and maintain business relationships		Core
BSBWHS411	Implement and monitor WHS policies, procedures and programs		Core
BSBWRT411	Write complex documents		Core
BSBXCM401	Apply communication strategies in the workplace		Core
BSBCMM511	Communicate with Influence		Elective
BSBTWK503	Manage Meetings		Elective
BSBPEF502	Develop and use emotional intelligence		Elective
BSBPEF402	Develop personal work priorities		Elective
BSBLDR411	Demonstrate leadership in the workplace		Elective
BSBSTR401	Promote Innovation in Team Environment		Elective

Entry Requirements

There are no entry requirements for this qualification. However, students will need appropriate language, literacy and numeracy skills to complete the training and assessment requirements.

Recognition of Prior Learning (RPL)

RPL is an assessment process that involves assessment of an individual’s relevant prior learning (including formal, informal and non-formal learning) to determine the credit outcomes of an individual application for credit. We will work with students to identify any relevant existing skills and knowledge they may have to determine their eligibility for recognition for any components of the qualification which may save time and avoid unnecessary duplication of training. 

Career Pathways

• Personal Assistant
• Office Administrator
• Sustainability Officer or Manager
• Sales Assistant
• Trade Coordinator
• Assistant Records Manager 
• Analyst 
• Customer Service Assistant

Cost

$3,400 (this includes a $200 non-refundable enrolment fee)
Payment plans may be available – Please contact info@skillsandtraining.com.au 

You could be eligible for NT Government funding for this course. For more information contact Apprenticeships Northern Territory: apprenticeshipsnt@gtntgroup.com.au

 This qualification reflects the role of individuals working as developing and emerging leaders and managers in a range of enterprise and industry contexts. As well as assuming responsibility for their own performance, individuals at this level are likely to provide leadership, guidance and support to others. They may also have some responsibility for organising and monitoring the output of teams. They apply solutions to a defined range of predictable and unpredictable problems, and analyse and evaluate information from a variety of sources.

ISTA conducts fortnightly face-to-face tuition sessions that are held in our free wi-fi training rooms. ISTA provides a number of options for flexible delivery of all qualifications. 

Course Outline

This qualification consists of 12 units of competency and is detailed in the Course Outline. There are 5 core units and 7 elective units making up the total of 12 units.

Unit Code	Unit Name		Unit Type
BSBLDR411	Demonstrate leadership in the workplace		Core
BSBLDR413	Lead effective workplace relationships		Core
BSBOPS402	Coordinate business operational plans		Core
BSBXCM401	Apply communication strategies in the workplace		Core
BSBXTW401	Lead and facilitate a team		Core
BSBCRT411	Apply critical thinking to work practices		Elective
BSBPEF402	Develop personal work priorities		Elective
BSBSTR401	Promote innovation in team environments		Elective
BSBTWK401	Build and maintain business relationships		Elective
BSBWHS411	Implement and monitor WHS policies, procedures and programs		Elective
BSBTWK503	Manage meetings		Elective
BSBCMM511	Communicate with influence		Elective

Entry Requirements

There are no entry requirements for this qualification. However, students will need appropriate language, literacy and numeracy skills to complete the training and assessment requirements.

Recognition of Prior Learning (RPL)

RPL is an assessment process that involves assessment of an individual’s relevant prior learning (including formal, informal and non-formal learning) to determine the credit outcomes of an individual application for credit. We will work with students to identify any relevant existing skills and knowledge they may have to determine their eligibility for recognition for any components of the qualification which may save time and avoid unnecessary duplication of training. 

Career Pathways

• Coordinator (Business Operations)
• Warehouse Team Leader
• Distribution Centre Supervisor
• Supervisor
• Line Manager
• Leading Hand
• Production Supervisor
• Sales Team Manager
• Team Leader
• Frontline Sales Manager
• Freight Administrative Supervisor 

Cost

$3,400 (this includes a $200 non-refundable enrolment fee)
Payment plans may be available – Please contact info@skillsandtraining.com.au 

You could be eligible for NT Government funding for this course. For more information contact Apprenticeships Northern Territory: apprenticeshipsnt@gtntgroup.com.au

This qualification reflects the role of individuals in a variety of Business Services job roles. These individuals may have frontline management accountabilities. Individuals in these roles carry out moderately complex tasks in a specialist field of expertise that requires business operations skills. They may possess substantial experience in a range of settings, but seek to further develop their skills across a wide range of business functions.

ISTA conducts fortnightly face-to-face tuition sessions that are held in our free wi-fi training rooms. ISTA provides a number of options for flexible delivery of all qualifications.

 

Course Outline

This qualification consists of 12 units of competency and is detailed in the Course Outline.  There are 5 core units and 7 elective units making up the total of 12 units.

Unit Code	Unit Name		Unit Type
BSBCRT511	Develop critical thinking in others		Core
BSBFIN501	Manage budgets and financial plans		Core
BSBOPS501	Manage business resources		Core
BSBSUS511	Develop workplace policies and procedures for sustainability		Core
BSBXCM501	Lead communication in the workplace		Core
BSBOPS502	Manage business operational plans		Elective
BSBTWK503	Manage meetings		Elective
BSBLDR522	Manage people performance		Elective
BSBLDR523	Lead and manage effective workplace relationships		Elective
BSBPEF501	Manage personal and professional development		Elective
BSBSTR502	Facilitate continuous improvement		Elective
BSBOPS504	Manage business risk		Elective

Entry Requirements

There are no entry requirements for this qualification. However, students will need appropriate language, literacy and numeracy skills to complete the training and assessment requirements.

Recognition of Prior Learning (RPL)

RPL is an assessment process that involves assessment of an individual’s relevant prior learning (including formal, informal and non-formal learning) to determine the credit outcomes of an individual application for credit. We will work with students to identify any relevant existing skills and knowledge they may have to determine their eligibility for recognition for any components of the qualification which may save time and avoid unnecessary duplication of training.  

Career Pathways

This qualification provides a pathway to wide range of business positional roles. 

• Executive Officer
• Business Development Manager
• Project Consultant
• Compliance Manager
• Office Manager
• Business Sales Team Leader
• Administrator
• Team Leader
• Procurement Officer
• Corporate Services Manager
• Customer Service Manager

Cost

$4,000 (this includes a $200 non-refundable enrolment fee)

Payment plans may be available – Please contact info@skillsandtraining.com.au

You could be eligible for NT Government funding for this course. For more information contact Apprenticeships Northern Territory: apprenticeshipsnt@gtntgroup.com.au

This qualification reflects the role of individuals who apply knowledge, practical skills and experience in leadership and management across a range of enterprise and industry contexts. Individuals at this level display initiative and judgement in planning, organising, implementing and monitoring their own workload and the workload of others. They use communication skills to support individuals and teams to meet organisational or enterprise requirements. They may plan, design, apply and evaluate solutions to unpredictable problems, and identify, analyse and synthesise information from a variety of sources.

ISTA conducts fortnightly face-to-face tuition sessions that are held in our free wi-fi training rooms. ISTA provides a number of options for flexible delivery of all qualifications. This is a 12-18 month course.

 

Course Outline

This qualification consists of 12 units of competency and is detailed in the Course Outline.  There are 6 core units and 6 elective units making up the total of 12 units.

Our units are as listed below. If you would like to study different elective units, please contact info@skillsandtraining.com.au to discuss available options.  

Unit Code	Unit Name		Unit Type
BSBCMM511	Communicate with influence		Core
BSBCRT511	Develop critical thinking in others		Core
BSBLDR523	Lead and manage effective workplace relationships		Core
BSBOPS502	Manage business operational plans		Core
BSBPEF502	Develop and use emotional intelligence		Core
BSBLDR522	Manage team effectiveness		Core
BSBLDR522	Manage people performance		Elective
BSBOPS504	Manage business risk		Elective
BSBOPS505	Manage organisational customer service		Elective
BSBPEF501	Manage personal and professional development		Elective
BSBSTR502	Facilitate continuous improvement		Elective
BSBTWK503	Manage meetings		Elective

Entry Requirements

There are no entry requirements for this qualification. However, students will need appropriate language, literacy and numeracy skills to complete the training and assessment requirements.

Recognition of Prior Learning (RPL)

RPL is an assessment process that involves assessment of an individual’s relevant prior learning (including formal, informal and non-formal learning) to determine the credit outcomes of an individual application for credit. We will work with students to identify any relevant existing skills and knowledge they may have to determine their eligibility for recognition for any components of the qualification which may save time and avoid unnecessary duplication of training.  

Career Pathways

This qualification provides a pathway to wide range of business positional roles. 

• Team Leader
• Corporate Services Manager
• Retail Manager
• Project Coordinator
• Branch Manager
• Business Development Officer
• Contract Administrator

Cost

$4,700 (this includes a $200 non-refundable enrolment fee)

Payment plans may be available – Please contact info@skillsandtraining.com.au

You could be eligible for NT Government funding for this course. For more information contact Apprenticeships Northern Territory: apprenticeshipsnt@gtntgroup.com.au