CRICOS Hospitality

This qualification reflects the role of highly skilled senior operators who use a broad range of hospitality skills combined with managerial skills and sound knowledge of industry to coordinate hospitality operations. They operate independently, have responsibility for others and make a range of operational business decisions.

The skills in this qualification must be applied in accordance with Commonwealth and State/Territory legislation, Australian standards and industry codes of practice.

ISTA’s offers the diploma of hospitality management for both the Back of House (Cookery) and Front of House (Food and Beverage) pathways. ISTA students are encouraged to gain part time work within the hospitality industry. 

Course Outline

You are required to complete 28 units of competency for this course. 11 core units and 17 elective units.

Unit Code	Unit Name		Unit Type
SITXWHS007	Implement and monitor work health and safety practices		Core
SITXGLC002	Identify and manage legal risks and comply with law		Core
SITXMGT005	Establish and conduct business relationships		Core
SITXHRM008	Roster staff		Core
SITXHRM009	Lead and manage people		Core
SITXCOM010	Manage conflict		Core
SITXFIN009	Manage finances within a budget		Core
SITXFIN010	Prepare and monitor budgets		Core
SITXMGT004	Monitor work operations		Core
SITXCCS016	Develop and manage quality customer service practices		Core
SITXCCS015	Enhance customer service experiences		Core
SITXFSA005	Use hygienic practices for food safety		Elective/A
SITHIND008	Work effectively in hospitality service		Elective/B
SITHIND006	Source and use information on the hospitality industry		Elective/C
SITXFSA006	Participate in safe food handling practices		Elective/C
SITXFSA008*	Develop and implement a food safety program		Elective/C
SITHFAB023**	Operate a bar		Elective/C
SITHFAB024*	Prepare and serve non-alcoholic beverages		Elective/C
SITHFAB030***	Prepare and serve cocktails		Elective/C
SITHFAB025*	Prepare and serve espresso coffee		Elective/C
SITHFAB038	Plan and monitor espresso coffee service		Elective/C
SITHFAB027*	Serve food and beverage		Elective/C
SITHFAB034**	Provide table service of food and beverage		Elective/C
SITHFAB036	Provide advice on food		Elective/C
SITXWHS006	Identify hazards, assess and control safety risks		Elective/D
SITXFIN008	Interpret financial information		Elective/D
SITXHRM010	Recruit, select and induct staff		Elective/D
SITXFIN007	Process financial transactions		Elective/D

Entry Requirements

1. Students must be aged 18 years or above
2. English language test must meet one of the below:

TEST Minimum TEST SCORE International English Language Testing System (IELTS) 6.0 Test of English as a Foreign Language (TOEFL)  73 Pearson Test of English Academic 54 Cambridge English Test 169 Occupational English Test Pass (A or B)

Career Pathways

This qualification provides a pathway to work in any hospitality industry sector as a departmental or small business manager. The diversity of employers includes restaurants, hotels, motels, catering operations, clubs, pubs, cafes, and coffee shops. This qualification allows for multiskilling and for acquiring targeted skills in accommodation services, cookery, food and beverage and gaming.

Cost

$14,800 this includes a resource fee of $1,500 and $300 non-refundable enrolment fee.

Payment plans may be available – Please contact info@skillsandtraining.com.au